Course curriculum

  • 1

    Welcome to the Thinkific Activate Replay!

    • Introduction

  • 2

    Speaker Sessions

    • Adam Avramescu - The Importance of Data When Scaling a Customer Education Program

    • Gerard Recio - How to Leverage Online Education to Scale your Customer Success Organization

    • Angela Bucher - Fireside Chat: How Organisations Can Improve the Digital Customer Experience

    • Aaron Morin - Scaling Customer Education with a Thinkific Plus

    • Patrick Campbell - Fireside Chat: The Importance of Segmentation in Customer Education

    • Alfredo Salkeld - Why Text Customers? (And How to Do It Without Bugging Them)

    • Jeff Campbell - Why Every Company Needs Customer Education

    • Diana Glenn - Fireside Chat: Customer Success VS Customer Support

    • Thank You!

    • We'd love your feedback!

    • Additional Resources

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